Frequently Asked Questions
Everything you need to know about shopping with Adorn.
What is the standard shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own or a similar garment you already own for the best fit.
What payment methods do you accept?
Adorn accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic or recycled materials, and we partner only with factories that guarantee fair wages and safe working conditions.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.